Environment and Resource Management

Contact us

General enquiries

For general enquiries related to:

Phone
  • Property, titles and valuations
  • Environmental management
  • Land management
  • Science and research
  • National parks, marine parks and forests
  • Littering and illegal dumping
  • Wildlife and ecosystems
  • Coastal zone
  • Water
  • Indigenous interests
  • Heritage conservation
  • Climate change
  • Vegetation management
  • Mapping and surveying
  • Camping bookings

13 QGOV (13 74 68)

(8:30 am to 4:30 pm Monday to Friday - public holidays excepted)
  • Wildlife relocators
  • Pollution reporting
  • Reporting crocodile sightings, sick or orphaned cassowaries or C3 bats (a bat that has bitten or scratched a person, or the person has had exposure to the bat's saliva or neural tissue through their mucous membranes, e.g. eye)
  • Permit and Licence Management

1300 130 372

(read about the available options to assist with your enquiry before you call)
  • Reporting injured, sick or orphaned wildlife (other than cassowaries, crocodiles or C3 bats)
  • Reporting an injured, sick or dead turtle, dugong, dolphin or whale
 RSPCA Qld
1300 ANIMAL (1300 264 625)
  • Bushfires, medical and other emergencies

000 (or 112 from a mobile phone)

You can also visit us in person at one of our business centres.

Language and hearing interpreter services

If you need an interpreter please call the Translating and Interpreting Service on 13 14 50 and have them contact the Department of Environment and Resource Management on 13 QGOV (13 74 68).

If you are deaf or have a hearing or speech impairment, you may contact the National Relay Service — telephone 133 677 (TTY/Voice) / 1300 555 727 (Speak and Listen (SSR)).

Compliments, comments and complaints

We welcome your compliments, comments or complaints.

Choose from the selection below to ensure that your feedback reaches the right person as quickly as possible.

To comment on our website, please use the web feedback form.

Specific enquiries

Campsite bookings 

ClimateSmart Living 

Dingoes 

To report Fraser Island dingo encounters (24 hours, 7 days), phone 13 QGOV (13 74 68). For all other dingo related enquiries, phone 1300 130 372.

Indigenous issues 

Native title and Indigenous land services

Marine strandings 

To report a sick or dead turtle, dugong, dolphin or whale, phone RSPCA Qld on 1300 ANIMAL (1300 264 625).

Pollution 

To report pollution from:

Titles registration

Contact Titles Registry statewide customer enquiries service for information about requirements for completing and lodging forms, and other Titles Registry information.

Valuations 

Wildlife 

For reports or enquiries regarding crocodile sightings, injured, sick or orphaned cassowaries or C3 bats (a bat that has bitten or scratched a person, or the person has had exposure to the bat's salivia or neural tissue through their mucous membranes, e.g. eye), please call DERM on 1300 130 372.

To report sick, injured or orphaned wildlife, marine animal strikes or marine animal strandings, please call RSPCA Qld on 1300 ANIMAL (1300 264 625).

For licensed wildlife relocators in your area or advice about wildlife around your home or business please call DERM on 1300 130 372.

If you witness or suspect an offence to wildlife please complete the wildlife offences form (Word, 291K)‡

Water restrictions

For information on current SEQ water restrictions, contact your local council.

Other contacts

You can also email DERM with your enquiry, or write to:

GPO Box 2454
Brisbane QLD 4001

For the Titles Registry write to:

GPO Box 1401
Brisbane Qld 4001

Media enquiries

(Media organisations and journalists only)

Email media enquiries (or visit our Media room)

‡ Requires Microsoft Office files viewer

Last updated 24 April 2012

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